Privacy Policy

Last Updated: February 23, 2025

Cognic AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and any related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Contact Information: such as your name, email address, and phone number when you create an account, subscribe, or contact support.
• User Profile & Preference Information: information you provide to customize your meditation or mindfulness experience (e.g., goals, preferences, tone, length).
• Payment Information: if you make a purchase, payment details are processed by third-party payment processors. We do not store full payment card numbers.

Information Collected Automatically

When you use the Service, we may automatically collect certain information, including:

• Usage Data: interactions with the app, features used, pages viewed, access times, and product interaction data.
• Device and Technical Data: device type, operating system, app version, IP address, unique device identifiers, and similar technical information.
• Diagnostics & Performance Data: crash reports, performance metrics, error logs, and other diagnostic data used to maintain and improve the Service.

Cookies, Analytics, and Tracking Technologies

We may use cookies, SDKs, pixels, and similar technologies to:

• Understand how users interact with the Service
• Improve performance and reliability
• Personalize user experiences
• Measure effectiveness and analyze trends

Some of these technologies may be provided by third-party partners (such as analytics or infrastructure providers). You can manage or disable certain tracking technologies through your browser or device settings, though doing so may affect functionality.

Additional Data We May Collect in the Future

As Cognic AI evolves, we may collect additional categories of data to enhance features, analytics, personalization, security, or performance. Any such data will be handled in accordance with this Privacy Policy and applicable laws.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing the Service: operating, maintaining, and delivering features, including generating personalized meditation and mindfulness content.
• AI-Powered Features: enabling AI-driven personalization. Certain user inputs may be processed by third-party AI service providers acting on our behalf. We do not sell this data, and where feasible, data is anonymized or aggregated.
• Customer Support: responding to inquiries, troubleshooting issues, and providing assistance.
• Analytics & Improvements: monitoring usage, diagnosing issues, and improving functionality and user experience.
• Marketing & Communications: sending updates, promotions, and product-related communications (you may opt out at any time).
• Legal & Security Purposes: complying with legal obligations, enforcing our terms, and protecting our rights and users.

3. Sharing of Your Information

We do not sell your personal information.

We may share information in the following circumstances:

With Service Providers

We work with trusted third-party vendors to support our operations, such as hosting, analytics, AI infrastructure, payment processing, customer support, and security services. These providers may access information only as necessary to perform services on our behalf and are contractually obligated to protect it.

For Legal Reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to lawful requests.

4. Data Retention

We retain personal information only for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely deleted or anonymized.

5. Your Rights and Choices

• Access & Updates: You may access or update certain account information through your settings.
• Opt-Out of Marketing: You may unsubscribe from marketing emails at any time using the link provided or by contacting us.
• Cookies & Tracking Controls: Most browsers and devices allow you to manage cookies and tracking preferences.

6. Tracking Transparency

Where required by law or platform policies, we will request your permission before engaging in tracking activities that link data across apps or websites owned by other companies. You may manage tracking permissions through your device settings at any time.

7. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of personal information (we do not sell personal information).

To exercise these rights, contact us at:
hello@zawolfe.com

8. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security, and we cannot ensure or warrant the security of any information transmitted to us.

10. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We take appropriate measures to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the Service or on our website, and the “Last Updated” date will be revised. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@zawolfe.com

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